Frequently Asked Questions

1) How do I book a Ticket? Tickets are purchased via FareHarbor.

2) When do I need to arrive for the Tour? Events start promptly so we recommend arrival 5-10 minutes prior.

3) What is the dress code? Business or Upscale Casual. Comfortable shoes are recommended.

4) What is the refund policy? Customers must cancel at least 24 hours in advance to receive a refund.

5) Who is eligible to join? Guests must be 21 years of age or older to attend.

6) How long is each Tour? Most of our events are three hours in duration.

7) What if we want to bring our own group? Private tours are customized based on customer request and priced on the inclusions.