Frequently Asked Questions

1) How do I book a Ticket?

Tickets are purchased directly on our website via our reservation platform FareHarbor.

2) When do I need to arrive for the Tour?

Events start promptly so we recommend arrival 5-10 minutes prior.

3) What is the dress code?

Business or Upscale Casual. Comfortable shoes are recommended. No sportswear.

4) What is the refund policy?

Customers must cancel at least 24 hours in advance to receive a refund.

5) Who is eligible to join?

Guests must be 21 years of age or older to attend. A valid photo ID is required (Passport recommended for non-U.S. citizens)

6) How long is each Tour?

Most of our events are three hours in duration.

7) What if we want to bring our own group?

Private tours are customized based on customer requests and priced on the inclusions.

8) Can I purchase a ticket for someone else?

Yes. Just send us a note on who will be attending. Gift Cards are also available on the website.